Terms of Service

Effective Date: 8 June 2025

Welcome to Natively

These Terms of Service (“Terms”) outline the conditions under which you may access and use the website natively.dev and the related services provided by Small Scale Labs AB (“Natively”, “we”, “our”, or “us”), a company registered in Sweden.

By using our website or services, you confirm that you:

Have read and understood these Terms
Accept them in full and without reservation
Agree to our Privacy Policy
Will comply with all relevant laws and regulations in your jurisdiction

Your Right to Use Natively

We grant you a personal, limited, non-exclusive, and non-transferable license to use our platform and services. You may use Natively for personal or professional purposes, provided it aligns with your subscription type and these Terms.

What Belongs to Us

All rights to the underlying infrastructure, design, and branding of Natively are fully owned by Small Scale Labs AB. This includes, but is not limited to:

The name “Natively” and its visual identity
Our domains and trademarks
Website layouts, UI/UX designs, and all original graphics or written content
The software architecture and internal systems powering the platform
All documentation, tutorials, and support materials

These assets are protected under Swedish and international intellectual property laws.

Note: Ownership of our platform and branding does not extend to anything you build using Natively.

What Belongs to You

You retain full rights to:

Code generated using our tools
Any applications, services, or features you create using that code
Custom edits, configurations, and derivative works
Any business logic, ideas, or frameworks you develop

You’re free to use, adapt, share, or commercialize what you create without requiring our approval, attribution, or royalties.

How We Use Your Data

To provide and improve our platform, we collect usage data such as prompts, generated code, and interaction patterns. This helps us improve functionality, address bugs, and optimize performance.

We may use data to:

Improve our AI generation and platform performance
Analyze user behavior for product development
Deliver technical support and ensure uptime
Generate anonymous usage statistics

Enterprise Users:

Customers on enterprise plans may request separate data processing agreements. We do not use their data for training purposes or share it with third parties without consent.

We manage your data in accordance with our Privacy Policy and applicable EU regulations, including the General Data Protection Regulation (GDPR).

Accounts and Content Responsibility

Accounts

You may need to register an account to access certain services
You’re responsible for maintaining the confidentiality of your login credentials
You must contact us to delete your account

Your Uploaded Content

You may upload assets such as code, images, videos, or fonts. You must ensure that:

You have the necessary rights to the materials
Your uploads do not breach any laws or third-party rights
You take full responsibility for your shared content

Plans, Payments, and Support

Subscription Options

A free plan is available with daily and monthly usage limits
Paid tiers offer enhanced capabilities as outlined at natively.dev/pricing
Usage resets monthly and we may change pricing or limits with notice

Support

Support is reserved for Scale and Enterprise plan users
Support covers platform-related issues only (not debugging user code)
Email: support@natively.dev

Billing Terms

All plans are billed monthly on a recurring basis
Subscriptions auto-renew unless cancelled
Annual billing is currently not offered

Access, Refunds & Cancellation

Access

Once payment is confirmed, access is granted immediately
Credentials are sent via email

Refund Policy

All purchases are final. Refunds may be issued under exceptional circumstances, such as:

Billing errors
Duplicate charges
Other valid reasons, at our discretion

Cancellation

You may cancel via your account settings
Your subscription remains active until the current billing cycle ends
We do not offer partial refunds for unused time or message limits

Right of Withdrawal (Ångerrätt)

As our services are digital and provided immediately upon purchase, your statutory right of withdrawal under the Swedish Distance and Off-Premises Contracts Act (Distansavtalslagen, SFS 2005:59) and the EU Consumer Rights Directive (2011/83/EU) does not apply once service delivery has begun with your express consent.

By subscribing to Natively, you agree that digital delivery begins immediately and waive your right to withdraw.

Intellectual Property Infringement

We respect the intellectual property rights of others. If you believe your work has been used improperly, please email us at support@natively.dev with:

A description of the original material
The location of the potentially infringing content
Your contact details
A declaration made in good faith

Don’ts – Prohibited Conduct

To ensure safety and fair use, you agree not to:

Interfere with or disrupt the platform
Use automation or bots to manipulate usage limits
Reverse engineer, copy, or exploit the system
Violate any applicable laws through your use of our tools
Upload malware, illegal content, or abusive materials
Attempt to bypass account or subscription restrictions

Natively must not be used in breach of any trade embargoes, sanctions, or international compliance regulations. This includes, but is not limited to, EU, UN, and OFAC sanctions.

Promotions & User Suggestions

Campaigns and Contests

From time to time, we may run special offers. Additional rules will apply to those promotions.

Feedback

By submitting ideas or feedback, you grant us the right to use and incorporate them into the platform without compensation or credit.

Warranty Disclaimer

Natively is provided “as is” and “as available.”

We make no guarantees about the accuracy, reliability, or outcomes of using our services.

To the extent permitted by Swedish law, we disclaim all warranties—explicit or implied—including merchantability, fitness for a particular purpose, or non-infringement.

You use Natively at your own risk. We cannot be held liable for:

Bugs in AI-generated code
Downtime or loss of data
Compatibility issues with other tools
Errors caused by your specific usage or inputs

Limitation of Liability

Under no circumstances shall Natively or its affiliates be liable for:

Any indirect, incidental, or consequential damages
Lost profits, business interruption, or reputational harm
Issues resulting from reliance on generated code
Loss of data or content due to platform failures

Our total liability will not exceed the amount paid by you for services in the 12 months prior to any claim.

Dispute Resolution

If you are a consumer and wish to submit a complaint, you may contact:

Allmänna Reklamationsnämnden (ARN) – The Swedish National Board for Consumer Disputes: www.arn.se
EU Online Dispute Resolution platform (ODR): https://ec.europa.eu/consumers/odr

These platforms allow you to submit complaints regarding goods or services purchased online.

Legal Framework

These Terms are governed by the laws of Sweden. Any disputes arising from them shall be handled in the Stockholm District Court, unless otherwise required by applicable Swedish or EU consumer protection laws.

Language and Governing Version

These Terms are written in English to support international understanding. However, Swedish law shall govern the interpretation and enforcement of these Terms. Where any ambiguity exists between translations, the English version shall take precedence unless otherwise required under mandatory consumer protection laws in Sweden.

Contact

If you have any questions, please reach out to us:

Email: support [at] natively.dev